Returns Policy

At Breizh Concept, we want you to be completely satisfied with your purchase. If you're not happy with your order, we're here to help. Please review our returns policy below:

1. Returns Eligibility

You may return items within 14 days of receiving your order.

Items must be unused, in the original packaging, and in the same condition as when received.

2. How to Initiate a Return

To start a return, please contact us with your order number and reason for return.

Once approved, you will receive instructions on how to send the item back.

3. Return Shipping

Customers are responsible for paying the return shipping costs, unless the item is defective or incorrect.

We recommend using a trackable shipping service to ensure your return is received.

4. Refunds

Refunds will be processed to your original payment method within 7-14 days after we receive and inspect the returned item.

If the return is approved, you will receive the full refund, minus any original shipping charges (if applicable).

5. Exchanges

If you need to exchange an item for a different size, color, or variant, please contact us within [30] days of receipt. Exchanges are subject to availability.

6. Damaged or Incorrect Items

If you received a damaged, defective, or incorrect item, please contact us within 48 hours of receipt with photos. We will arrange for a replacement or full refund at no cost to you.

7. Sale Items

Items reduced for a "sale" are not eligible for return, refund, or exchange.